Terms and Conditions

These general terms and conditions apply to all purchases made through the website of Tyssie, located at C7190 Zwolle , and reachable via support@tyssie.com.

1. Applicability
By placing an order, you agree to these terms and conditions.

2. Product Information
We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occasionally occur.

3. Orders and Payment
Orders are processed once full payment has been received. The available payment methods may vary by country. Customers are responsible for checking which payment options are available in their region.

4. Processing and Delivery

  • Processing time: 1–3 working days

  • Shipping time: 3–7 working days (depending on location)

  • Shipments are sent directly from our supplier in China

5. Returns and Cancellations
Please refer to our separate Return Policy for all applicable conditions.

6. Liability
We are not responsible for any loss or damage during shipping if the tracking indicates that the parcel has been delivered. Always double-check that your delivery address is correct.

7. Intellectual Property
All content on the website (texts, photos, logos) is the property of Tyssie and may not be used without prior permission.

8. Complaints Procedure
Complaints can be submitted in writing via support@tyssie.com.We aim to respond within 5 working days.

9. Governing Law
These terms and conditions are governed by Dutch law.